FAQ
Frequently Asked Questions
How can we help you prepare for your visit?
How do I book your services?
Send your request through the website enquiry form, or contact the Gustavia office by phone, email or WhatsApp. The team will confirm the details needed and coordinate the next step directly.
How far in advance should I book your services?
We recommend booking our services as far in advance as possible to ensure availability and allow ample time for preparations. However, we understand that sometimes plans may change, so we strive to accommodate last-minute requests whenever feasible.
May I reserve a berth at the port?
Unfortunately, dockage cannot be reserved in advance as it operates on a first-come, first-served basis. The berth will be confirmed on the day of your arrival by the port agents. However, we can notify them of your request and expected arrival date.
What are the port opening hours?
The dock Office’s opening are:
Monday to Saturday: 7h00 to 18h00
Sundays: 7h00 to 13h00
Direct local contact